Terms and Conditions

Article 1: Specifications

The use of these Terms and Conditions provided by Maison Kannavis is subject to the following terms: 

The Buyer: Everyone who coming to an agreement, or has come to an agreement in the past, with Maison Kannavis. 

 Maison Kannavis: Maison Kannavis OÜ (user) of these Terms and Conditions, seated at the address

Tartu mnt 67/1-13b
Kesklinna linnaosa, Tallinn
10115 Harju maakond

Agreement: Every agreement between The Buyer and Maison Kannavis involving the purchase and sale of goods and services

Article 2: Applicability of Terms and Conditions

Every offer, proposition, or other form of Agreement is subject to these Terms and Conditions. These Terms and Conditions cover all consignments and other services following an Agreement. 

Maison Kannavis reserves the right to alter and change these Terms and Conditions. If these Terms and Conditions are subject to alteration, the modified Terms and Conditions cover every Agreement reached in that period of time, unless The Buyer explicitly indicated not to accept these modified Terms and Conditions, within seven days after receiving the modified Terms and Conditions.

Article 3: Reaching an Agreement

An Agreement is reached after the order by the Buyer is accepted by Maison Kannavis. By placing an order, The Buyer accepts these Terms and Conditions. Unless Maison Kannavis explicitly refuses to meet the order within a period of two weeks after the order is placed, an Agreement is reached.

The Buyer is authorized to dissolve the Agreement without issuing motivation in the first five weekdays after the Agreement is reached.  Maison Kannavis accepts only e-mails in this matter. 

Article 4: Force Majeure

If Maison Kannavis is not able to deliver the order due to force majeure, Maison Kannavis is dismissed of her duties of the Agreement. In case the force majeure leads to delay of the delivery Maison Kannavis can not be held accountable for delivery within the normal time limit.

Force majeure includes all circumstances in which Maison Kannavis has no influenced nor could have had influence.

The Buyer can only dissolve the Agreement in case the Agreement is unachievable, at least not in the first two months after the Agreement is reached. 

Force majeure never leads to compensation of any damages of The Buyer, by a claim addressed to Maison Kannavis.

Article 5: Liability

Maison Kannavis is not liable for damages The Buyer, or third parties, suffer due to deficiencies in products sold by Maison Kannavis

Maison Kannavis is not liable for damages of The Buyer, or third parties, due to canceled, wrong or late deliveries by Maison Kannavis

The liability of Maison Kannavis is limited to the value of the products subject to the Agreement. 

The terms of limitation for claims against Maison Kannavis is one year after the concerning Agreement is reached.

Article 6: Payment

The Buyer is charged by Maison Kannavis to the amount coming from the Agreement. The Buyer and Maison Kannavis can agree for cash payments. Payments can only be done on the account, without retention and/or deduction. All payments need to be done within the permitted time limit mentioned in the Agreement. All payments need to be done accordingly these Terms and Conditions. In case the Agreement lacks a time limit payments need to be cleared within seven days. 

For bank wire payments, The Buyer should state their order number or name of contact person. If this is not done, delivery can be delayed.

Payment at delivery is not accepted.

Maison Kannavis is authorized to pass on price changes to the Buyer. In case of price changes Maison Kannavis will notify the Buyer. The Buyer is authorized to dissolve the Agreement in case of price changes passed on by Maison Kannavis, in the first five weekdays after notification. The Buyer can only notify Maison Kannavis about the canceled Agreement by e-mail. 

In case The Buyer relocates, or there are any changes in the billing and shipping addresses, need to be communicated to Maison Kannavis well in front and in written way. 

The Buyer must inform Maison Kannavis if there are any changes in the billing or shipping addresses by email

The Buyer is not permitted to acquit the obligation to fulfill any payments of an Agreement due to other outstanding claims of Maison Kannavis

Maison Kannavis is permitted to suspend or cancel shipment of the order in case of outstanding debt of The Buyer. Suspension or cancellation is possible until the Buyer fulfills all debts. 

Maison Kannavis is permitted to charge a monthly 3 % interest on late or not forthcoming payments, after the day payments are due. Maison Kannavis is permitted to charge at a minimum of 15 % of the total bill of the Agreement in case of judicial of other costs involved with enforcing payments. The later does not influence the claim on The Buyer of real costs involved. 

In case of late payments or other not performed duties by The Buyer, this article does not affect the right for Maison Kannavis to dissolve the Agreement, without stated defaults. Maison Kannavis always maintains the right to reimburse all costs involved with the dissolution of the Agreement. 

Article 7: Proprietary Law

Maison Kannavis maintains the proprietary rights to all subjects of the Agreement. This also includes cases when The Buyer has not fulfilled his owed payments and obligations, as well as cases involving deficiencies by this Buyer. 

Article 8: Warranty

All products sold by Maison Kannavis include the warranties provided by the producers.

Claims based on corollary damages or damages involving third party businesses can not be addressed to Maison Kannavis unless she is to blame for negligence or intentional blame. These damages include those which are the result of misuse of products or defective commodities.

In case the website of Maison Kannavis or the store is not available for placing orders, no claims can be addressed towards Maison Kannavis

The Buyer is responsible for her own choice of commodity, and how said commodity is used or employed. Maison Kannavis will deliver all reasonable user information related to the Agreement.

Maison Kannavis treats strict selection of hemp products with the utmost respect and believes in growing hemp organically. Only products in agreement with our beliefs are included in the assortment. Maison Kannavis will make all possible efforts, within reason, to accomplish the fulfillment of The Buyers requirements according to the mentioned basic principles. 

Article 9: Shipments

All packages are delivered in discrete form and are usually delivered by regular mail, by TNT Post. 

The term for delivery in the Europe is ten weekdays, after payments are fulfilled. Maison Kannavis can bill the actual costs of shipment in case of discrepancy of the invoice, unless Maison Kannavis is accountable due to negligence or intentional blame.

In case The Buyer is absent at the time of delivery, the regular mail will leave a notification of where the delivery can be met.

All extra costs involved with shipment of the order will be mentioned separate on the bill, unless parties agreed differently.

Maison Kannavis is not accountable for loss of shipment due to unfortunate events in the mail delivery.

In regards to shipment of hemp products Maison Kannavis acts accordingly to the Greek law. Maison Kannavis can not take into account of the differences in international law in regards to hemp products. Maison Kannavis is not accountable for loss of purchase, nor damage of shipment, due to the differences in international Shipment regulations.

Every order will be confirmed by e-mail, including a summary of the delivery. 

Article 10: Grievance and Return Policy

In case the shipment is not in accordance with the Agreement, The Buyer needs to notify Maison Kannavis in the first seven weekdays after the shipment is delivered. The Buyer can notify Maison Kannavis by writing an email or written letter stating the nature of the grievance. The Buyer should examine the received shipment upon arrival to make sure that there has been no damage to the product. Claims related to a product damaged in shipment must be made with 48 hours package receipt

Failing to notify Maison Kannavis in accordance with the time limit set in this article will cause The Buyer to lose all claims in regards to flawed shipments or incorrect billing.

The Buyer is obligated to follow instructions by Maison Kannavis in matters regarding grievance or resending shipment.

The Buyer can resend shipment in case the order is not in accordance with the Agreement. The Buyer is obligated to resend shipment in prime condition. Resending a shipment must be accompanied by an email to info@maisonkannavis.com stating the reason of the grievance. Only after a confirmation email for the return can The Buyer return the purchased item to the address specified in the confirmation email. The Buyer should keep the mail receipt as proof of shipment

In case a shipment is resent, Maison Kannavis will make effort of fulfilling the Agreement. Fulfilling the Agreement can only be done within the limits of usual practice. Maison Kannavis will return payments in case fulfillment cannot be met within. You will receive a refund within 14 days from when we receive the item.

The responsibility of Maison Kannavis to return such payments will be cleared in case of damaged returned shipments. 

Article 11: Risks

After the shipment is delivered The Buyer is accountable for annulment, loss, or theft. 

The Buyer is obligated to inform Maison Kannavis immediately if the shipment or other ownerships of Maison Kannavis are occupied.  

Maison Kannavis can claim all subjects of ownership at all times. Costs involved with mentioned claims will be imputed to The Buyer if reasonable. The Buyer is obligated to grant access in case Maison Kannavis reclaims shipment or other subjects of ownership. 

Article 12: Applicability of Law

Every Agreement, bid or special offer is subject to the Greek law.  

All dissensions involving the Agreement will be addressed to the judicial system.

Maison Kannavis is well aware of the special judicial system law imposes on hemp and hemp products. All business activity needs to be in accordance with the restricted statutory field. The purpose of use of subjects of the Agreement is solely a responsibility of The Buyer. 

The Greek legal system allows limited trade and ownership of hemp products. This exceptional legal system is the principle for all business activity of Maison Kannavis. It is beyond the realm of possibility for Maison Kannavis to take into account all different international legal aspects.

The Buyer must inform themselves about the legal status of hemp products in their countries, because we cannot guarantee delivery. This can be done by contacting relevant legal authorities in The Buyer’s country

Article 13: Privacy Notice

Only the personal information necessary for shipment, billing and other duties of the Agreement will be demanded.

Personal information of the Buyer is necessary to fulfill shipment. In case questions arise about shipment information, Maison Kannavis will verify the information in order to fulfill the Agreement.

The information in regards to The Buyers address is necessary for shipment of the order. After fulfillment of the Agreement only the information necessary for accounting will be kept. All other information will be annulled.

Third parties have no access to information about customers of Maison Kannavis

The Buyer can only influence the mailing list of Maison Kannavis, by being added or removed. Staff members of Maison Kannavis reserve the right to access company emails

Article 14: Rewards and Loyalty Program Terms and Conditions

Discounts from reward points, codes, referrals, and other promotional offers are applied to the value of the order excluding shipping and delivery costs.

Unless stated otherwise, promotional codes, discount codes, and rewards points can only be applied on different orders and cannot be combined for any one order. We reserve the right to cancel any orders where multiple discount codes are applied, or where rewards points are used in addition to discount codes.

Promotional offers and discounts can be changed or withdrawn at anytime.Maison Kannavis reserves the right to alter the rewards/loyalty program.

Article 15: Disclaimer

The contents of this these Terms and Conditions, as well as our website as a whole is compiled with the utmost of care. Services and other content which are provided are without warranties of any kind, either express or implied. No claims can be directed to Maison Kannavis following the use of this website or these Terms and Conditions. Also, the use of hyperlinks cannot lead to claims directed to Maison Kannavis. Nor can any form of damage by the use of the offered hyperlinks lead to claims directed to Maison Kannavis.



This document was last updated on January 02 2021